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FAQs

FAQs

Frequently asked questions

What is PROSAFELOGS?

PROSAFELOGS is a digital services marketplace for virtual numbers, social media growth services and authorized digital products, operated by PROSAFE TECH HUB.

How do I pay?

You fund your PROSAFELOGS wallet with Flutterwave, then pay for orders from your wallet balance. Every payment is verified on our server before your wallet is credited.

How fast is delivery?

Delivery depends on the connected provider. Virtual numbers are usually allocated within seconds; social boosting orders begin shortly after and complete over time.

What happens if an order cannot be fulfilled?

If a provider cannot fulfill an order, it is refunded to your wallet automatically and the refund is recorded in your transaction history.

Are gift cards available?

Not yet. Gift cards are coming soon and will open once an authorized supplier is connected.

Is my money safe?

Wallet balances are held in a dedicated ledger with database-level locking, and every financial change is written to an auditable transaction record.

How do I get support?

Open a support ticket from your dashboard or use the contact form. Our team responds as quickly as possible.